FAQ
What sizes do your scrub uniforms come in?
The current brand, Maevn scrub uniforms that are available on our website are available in a wide range of sizes from XXS to 5XL.
How do I know what size scrub uniform to order?
Maevn's Momentum collection fit very true to size. If you’re between sizes or unsure, we suggest sizing up for a more comfortable fit.
What fabrics are your scrubs made from?
100% Polyester, so there is a lot of stretch.
Are your scrub uniforms durable and resistant to stains?
Yes! Maevn's Momentum collection is designed with durability in mind. The fabric is resistant to water, wear and tear. Many scrubs are also treated with stain-resistant technology to help keep them looking fresh throughout your shift.
How should I care for my scrub uniforms?
To extend the life of your scrubs, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or fabric softeners, as they can damage the fabric. Always check the care label for specific instructions.
Do you offer custom embroidery on your scrubs?
At the moment we offer embroidery services for in-store purchases only- due to the complexity of logo styles, fonts, requested color, etc.
What is your return/exchange policy?
We offer a 7-day refund policy and a 14 day exchange only policy for items that are unworn, unwashed, and in their original condition. If you're not satisfied with your scrub uniform, you can return it for a refund or exchange it for a different size or color. Please see our full Return & Exchange Policy for more details.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over $100. For orders under that amount, shipping rates are calculated at checkout. We also offer free shipping during certain sale periods. It is best to follow us on our social media pages to stay current with our sales.
How long will it take to receive my order?
Most orders are processed and shipped within 1-2 business days. Delivery times depend on your location. Standard shipping typically takes 5-7 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on your location.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure timely delivery, so we are unable to make changes or cancellations once your order is confirmed. However, if you need assistance, please contact us as soon as possible, and we will do our best to accommodate your request.
Do you have a size chart for petite or tall customers?
Yes, we offer specialized fit options for both petite and tall customers. Our size charts include measurements for both petite and tall sizes, and some styles are specifically designed to accommodate these body types. Please refer to the sizing chart on each product page for more information.
WOMEN
MEN
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal, Apple Pay, and other secure payment methods.
Are your scrub uniforms suitable for healthcare professionals with sensitive skin?
Yes, uniforms made from hypoallergenic fabrics that are gentle on sensitive skin. If you have any concerns or need recommendations for a specific fabric type, please reach out to us for guidance.
Do you offer bulk discounts for healthcare facilities or teams?
Yes, we offer bulk discounts for large orders, such as for hospitals, clinics, or medical teams. Please contact us directly for more information on pricing, customization, and ordering in bulk.
Do you carry matching accessories, such as scrub caps or socks?
Yes, we offer a range of matching accessories, including scrub caps, socks, and even medical belts. Check our accessories section in-store
Are your scrubs suitable for other industries besides healthcare?
Yes! . The comfort, durability, and professional look make them ideal for anyone!
What should I do if my scrub uniform is defective or damaged?
If you receive a defective or damaged item, please contact us within 7 days of receiving your order via email: info@graciesscrubsandmore.co (NOT.com) We will guide you through the return process and provide a replacement or full refund, depending on the situation.
Do you offer gift cards?
Yes! We offer gift cards. They are the perfect gift for professionals looking to update their wardrobe with high-quality scrubs. Gift cards can be purchased directly on our website.