Here at Gracie's Scrubs and More, we hope to offer a seamless shopping experience. That's why we have carefully crafted our shipping and returns policy to ensure your satisfaction every step of the way.
When you place an order with us, we want to get your items to you as quickly as possible. Our dedicated team works diligently to process your order within 24-48 hours, Monday through Friday. Please note that we do not process orders on Saturdays and Sundays.
Once your order has been processed, it will be shipped within 5 to 7 business days. We offer shipping options through FedEx ground, UPS, or USPS, depending on the most efficient and reliable method for your location.
We strive to provide accurate tracking information for your convenience. You will receive an email with your tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We want you to be completely satisfied with your purchase from Gracie's Scrubs & More. If for any reason you are not fully satisfied with your order, we offer exchanges on any products that have not been worn, with the original labels still attached, within 14 days of delivery.
Please reach out to our friendly customer service team at info@graciesscrubsandmore.co or call us at 6019095654 to initiate the exchange process. We will guide you through the necessary steps to ensure a smooth and hassle-free exchange.
If the item you wish to exchange has a lower value than the original item purchased, you will receive a store credit that can be used towards a future purchase. Please note that all sales are final, and we do not offer refunds on any items sold.
At Gracie's Scrubs & More, your satisfaction is our number one priority. We value your feedback and are always looking for ways to improve. If you have any suggestions or concerns, please don't hesitate to let us know. We are here to serve you and provide you with the best shopping experience possible.